domu offers a flat $5 standard shipping cost of on smaller decor products. If you would prefer express post, this option will be available at checkout. Furniture and heavier items will be calculated based on your location and the product weight and costs will show at checkout.
If you are as passionate about out furniture as we are though want to discuss, we can arrange a quote for your purchase. If you see something you love, send me a message and we can discuss and make the most appropriate arrangements to suit you.
We know that you want your new purchase as soon as possible and it is important that we get it to you as quickly as we can.
Currently we only ship within Australia. For Decor we generally allow 7-14 days for delivery depending on your address. For many regional locations please allow approx. 2-3 weeks.
For Furniture, typical lead times can be a little longer - between 6 - 8 weeks depending on the product and stock quantities. If in doubt, please contact us directly to get an idea on expected delivery times for furniture.
domu do not hold majority of stock and in most cases your product will come direct from the manufacturer. If shipping times are different from the above stated, we will inform you immediately.
If your order contains multiple products then individual products may be delivered on different days, depending on the availability of freight carriers on any given day to facilitate the delivery.
To ensure that your items are delivered safely to your delivery address it is advisable to have someone there to be able to sign for the goods. Or please ensure you leave sufficient instructions in the notes section when placing your order.
For furniture orders, your contact details and phone numbers are passed onto our logistic companies and they are requested to contact you in advance to advise of the anticipated date and approximate time of delivery.
domu will do everything possible to request that the logistic company contacts you in advance, but unfortunately we cannot be held responsible if they do not facilitate such a contact.
While we currently ship only to and within Australia, some of our suppliers have international shipping capability therefore if you do not currently reside in Australia and are interested in any of the product from our store, please contact us directly regarding your enquiry.